Communication

Listed below are all the different ways we communicate with our parents/carers with children at our school.

Emails: We respond to emails from parents/carers and accept email communication as a formal as well as informal means of communication.

Emails are responded to within 5 working days.  This may be to just acknowledge that we have received the email if it is something we need some time to look into.

End of year reports: At the end of the school year each child receives a report sharing their attainment and progress in reading, writing, spelling, punctuation and grammar and mathematics.  Teachers comment on each child's strengths and next steps.

Individual meetings:  Parents/carers are able to make an appointment to speak to their child’s teacher or a member of the senior leadership team by getting in touch with the school office.  Parents/carers of children with a special educational needs plan meet with their child's class teacher termly.

Meet and Greet:   At the start of every day members of the senior leadership team and pastoral staff go out into the playground before doors open at 8.50am.  The children are allowed into school from this time where they are supervised in class until the start of the day at 8.55am.  The staff are then available for any parents/carers to chat to and/or share important information with.

Parents/Carers are able to make an appointment through the office to meet with the class teacher or a member of the senior leadership team at a mutually agreed time.

Messaging:  We send messages through the Arbor App which enables school to inform parents/carers of things that are happening in school, as well as to share reminders and updates.

Newsletter:   We have a weekly newsletter which is uploaded onto our website and distributed through the Arbor app.  Parents/carers can subscribe to the newsletter through the website.

The newsletter advertises whole school events and parents need to read it to ensure they know what is happening in school.  

Parents' Meeting:  Twice a year parents can make an appointment to speak online with their child's teacher.  This is to discuss their behaviour and attitude in school and their progress in their learning.  Parent Evening Bookings are made via the Arbor Parent App- Please click here for App support.

Telephone:  Parents/carers can phone school within working hours to arrange to come in to meet with a member of staff, or to talk to a member of staff over the phone.  Out of hours we have an answer phone system so that parents/carers can leave a message.  These are checked every day and a member of the administrative team will contact you as soon as they are able.

We will contact parents/carers by phone if a matter needs dealing with quickly; such as a forgotten lunchbox or PE kit, or if a child is ill or needs medical attention. At times we may be unable to contact you by phone directly in which case a text message is sent.  Obviously we hold emergency contact numbers in school for all children in case we cannot contact parents/carers urgently.

Website:  The website holds a lot of generic information about our school and events that are taking place.  It is updated regularly and a copy of the Newsletter is always available to look at or download.  You can download an app for our school website (School Jotter and choose our school name: East Ardsley Primary Academy).

There is a private page for each class on the website where we share a weekly summary of what we have been up to in school and photos to share all the fun learning that has been happening in your child's class.